PRIVACY POLICY

Vanity Fur VIP Privacy Policy

This is the privacy notice of Vanity Fur VIP. In this policy, "we", "our", or "us" refer to Vanity Fur VIP. This privacy policy will explain how our business uses the personal data we collect from you when you use our website. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org. As set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Our contact details

Name: Vanity Fur VIP

Address: Eastbeck Close, Sherburn, Malton, YO17 8PU

Phone Number: 07787 046684

E-mail: vanityfurvip@gmail.com

The type of data we collect

We currently collect and process the following information:

Your Name
Your Email address
Your Address
Your Phone Number
Your Dogs Name, Age, Breed, Vets Details, and any Medical Conditions

How we collect your personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reason:

To contact us regarding an enquiry for grooming services via our Contact Form online
When you phone/text/email us to make a booking or provide feedback on any of our social media channels

This information is collected from our website or when you ring us to make a booking for a service provided by us.

How will we use your data

We use the information that you have given us to:

We may use this information for email campaigns advertising Vanity Fur VIP Dog grooming services.
Contact you for appointment bookings, reminders or scheduling, or to inform you of appointment availability, cancellation of appointment due to an emergency.
If we need to contact you during you dogs’ groom
In the event of a medical emergency where veterinary attention is required for a dog
Photographs and videos of dogs' will be posted to our social media sites and/or website, occasionally they may be used for marketing materials. Only the pet’s breed will be used in the information we will NOT include your dogs name.

We do not share this information with any other organisation or persons.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting vanityfurvip@gmail.com

(b) We have a contractual obligation.

(d) We have a legitimate interest.

How we store your personal information

On submission of any contact form on our website, your details will be sent to vanityfurvip@gmail.com and stored until your enquiry is complete.

We securely store your data at our business location which is locked away and/or password protected.

Privacy policies of other websites

Our website may contain links to other websites. Our privacy policy applies only to www.vanityfurvip.co.uk website, so if you click on a link to another website, you should read their privacy policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at vanityfurvip@gmail.com if you wish to make a request.

Changes to our Privacy Policy

This Privacy Policy was updated in July 2023. We may update it from time to time, so we recommend that you check back here occasionally. If we make changes, we think may affect you significantly, particularly if they could have an impact on the choices you have made about marketing, we'll provide you with a prominent notice by the most appropriate medium, so you know about the changes before they happen.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at vanityfurvip@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk